Shipping policy

Shipping Policy

Last Updated: July 4, 2025

At Vee Couture, every garment is carefully prepared, inspected, and packaged before dispatch. We work closely with trusted logistics partners to ensure your order reaches you safely and efficiently.

Order Processing

Ready-to-Ship Products

Ready-to-Ship products are generally processed and dispatched within 24–72 hours of order confirmation.

Once dispatched, tracking details will be shared via email, WhatsApp, or SMS, allowing you to monitor your shipment throughout its journey.

Made-to-Order Products

Made-to-Order garments are crafted specifically for each client and require approximately 30–40 days for production, depending on the design, embroidery, and customization involved.

Following your order, a member of Team Vee Couture will personally get in touch to discuss sizing, customisation requirements, production timelines, and any other details necessary before production begins.

Once production is complete, the garment will be dispatched according to the shipping timelines mentioned below.

Domestic Shipping (India)

We offer complimentary shipping across India on all orders.

Estimated delivery timelines after dispatch:

  • Metro Cities: 3–5 working days

  • Tier 2 & Tier 3 Cities: 5–7 working days

  • Remote Locations: 7–10 working days

Delivery timelines may occasionally vary depending on serviceability, weather conditions, public holidays, and other circumstances beyond our control.

International Shipping

Vee Couture ships worldwide.

International shipping charges are calculated at checkout based on the destination country, package dimensions, and shipping method selected.

Estimated delivery timelines after dispatch:

  • Asia & Middle East: 5–10 business days

  • Europe & United Kingdom: 7–12 business days

  • North America: 7–14 business days

  • Australia & New Zealand: 7–14 business days

Delivery timelines may vary depending on customs clearance procedures and local courier networks.

Urgent Delivery Requests

If you require a garment for an upcoming event, wedding, reception, or special occasion, we encourage you to contact Team Vee Couture before placing your order.

While expedited delivery cannot always be guaranteed, we will make every reasonable effort to accommodate urgent requests wherever possible.

For assistance, please contact:

+91 8777635621

Delivery Delays

While we strive to deliver all orders within the estimated timelines provided, delays may occasionally occur due to:

  • Courier service disruptions

  • Customs clearance procedures

  • Weather conditions

  • Public holidays

  • Government regulations

  • Supply chain interruptions

  • Other circumstances beyond our reasonable control

Once an order has been handed over to the courier partner, Vee Couture shall not be held responsible for delays caused by third-party logistics providers.

Stock Availability

We make every effort to maintain accurate inventory information on our website.

However, on rare occasions, stock discrepancies may occur due to simultaneous purchases, inventory updates, or unforeseen circumstances.

If a product becomes unavailable after an order has been placed, our team will contact you promptly to discuss available alternatives, revised timelines, store credit options, or other suitable resolutions.

Duties & Taxes

Domestic Orders

All product prices displayed on our website are inclusive of applicable GST unless otherwise specified.

International Orders

International orders may be subject to customs duties, import taxes, VAT, handling fees, or other local government charges imposed by the destination country.

These charges:

  • Are not included in the product price or shipping charges

  • Are determined by the customs authorities of the destination country

  • Remain the sole responsibility of the customer

Vee Couture does not have control over these charges and cannot predict their amount.

If customs duties or taxes are refused by the recipient, resulting in the shipment being returned, abandoned, or destroyed, Vee Couture shall not be liable for any refunds, shipping costs, or losses incurred.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at the time of purchase.

Vee Couture shall not be responsible for delivery delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Damaged or Incorrect Deliveries

In the unlikely event that you receive a damaged package or an incorrect item, please contact Team Vee Couture within 48 hours of receiving your order.

To assist with our review, please provide:

  • Your order number

  • Clear photographs of the package received

  • Photographs of the garment

  • Any supporting information relevant to the issue

Claims submitted beyond 48 hours of delivery may not be eligible for review.

Contact Us

For any shipping-related queries, special delivery requests, or order assistance, please contact Team Vee Couture.

Phone: +91 8777635621

By placing an order with Vee Couture, you acknowledge and agree to the terms outlined in this Shipping Policy.