Terms of Service

Last Updated: June 12, 2026

For the purpose of these Terms & Conditions, the terms "we", "us", "our", and "Vee Couture" shall refer to SHABRA LIFESTYLE PRIVATE LIMITED, having its registered office at 9/1 Topsia Road (South), Kolkata, West Bengal 700046, India. The terms "you", "your", "customer", "user", or "visitor" shall refer to any person accessing our website, placing an order, or engaging with our services.

By accessing this website and/or placing an order with Vee Couture, you agree to be bound by the following Terms & Conditions.

Website Content

The content, information, images, product descriptions, pricing, and policies displayed on this website are subject to change without prior notice.

While we strive to ensure all information is accurate and up to date, we do not warrant or guarantee the accuracy, completeness, reliability, or suitability of any content found on this website.

Product Representation

We make every effort to display colours, fabrics, embroidery, and garment details as accurately as possible.

However, due to differences in screen settings, photography, lighting conditions, and handcrafted production processes, slight variations in colour, embroidery placement, embellishment details, and fabric texture may occur. These variations are natural characteristics of handcrafted luxury garments and shall not be considered defects.

Ready-to-Ship & Made-to-Order Products

Vee Couture offers both Ready-to-Ship and Made-to-Order products.

Ready-to-Ship products are available in stock and dispatched according to the timelines specified on the website.

Made-to-Order garments are produced specifically for the customer after an order is placed. Production timelines may vary depending on the design, level of embroidery, customisation requirements, and material availability.

For Made-to-Order purchases, a representative from Team Vee Couture may contact you to confirm measurements, customisation requests, delivery timelines, and other production-related details before work begins.

Pricing & Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

Full payment or the applicable advance payment must be received before production, processing, or dispatch begins.

Vee Couture reserves the right to modify prices, discontinue products, or correct pricing errors at any time without prior notice.

Orders, Cancellations & Refunds

Once an order has been placed and confirmed, it cannot be cancelled.

Advance payments are strictly non-refundable.

Due to the nature of couture, made-to-order, customised, and altered garments, Vee Couture does not offer refunds, exchanges, or returns once an order has been confirmed.

For complete details, customers are advised to review our Return & Refund Policy.

Alterations

Alteration services may be offered at the discretion of Vee Couture.

Alteration timelines are typically 2–3 working days but may vary depending on garment complexity and requested modifications.

Additional charges may apply for certain alterations.

Shipping & Delivery

Delivery timelines provided by Vee Couture are estimates only and may vary due to courier delays, weather conditions, public holidays, supply chain disruptions, customs procedures, or circumstances beyond our control.

Vee Couture shall not be liable for delays caused by third-party logistics providers.

Intellectual Property

All content available on this website, including but not limited to designs, sketches, garment concepts, product photographs, campaign imagery, videos, logos, graphics, branding elements, text, and website design, are the exclusive property of Vee Couture and/or SHABRA LIFESTYLE PRIVATE LIMITED.

No content may be copied, reproduced, distributed, modified, published, or used without prior written permission.

Unauthorised use may result in legal action.

Third-Party Links

This website may contain links to third-party websites for your convenience.

Vee Couture has no control over such websites and accepts no responsibility for their content, policies, services, or practices.

Limitation of Liability

Your use of any information, products, or services available through this website is entirely at your own risk.

Vee Couture shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:


  • Use of this website

  • Purchase of products

  • Delayed deliveries

  • Technical interruptions

  • Third-party service failures

  • Customer dissatisfaction relating to subjective preferences regarding fit, colour, style, or appearance

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website, purchase of products, or engagement with Vee Couture shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Vee Couture
SHABRA LIFESTYLE PRIVATE LIMITED
9/1 Topsia Road (South)
Kolkata, West Bengal 700046
India

By accessing this website and/or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.